By the end of this training, participants will be able to:

▪️Identify at least five trauma-related or culturally influenced behaviors in immigrant clients. ▪️Ask three plain-language, trust-building questions about safety and authority. ▪️Explain limits of confidentiality and consent in clear, simple terms. ▪️Document observations in neutral, fact-based language (two example notes). ▪️Outline a brief plan for working with interpreters (before, during, after a session). ▪️Map a basic referral pathway to community supports (legal aid, clinics, schools, faith groups) and make a warm handoff.

Extended Training:

Ongoing access to this version of the training (2 hours)

Templates to add to your toolkit:

Trust-building micro-scripts, objective-language note guides, an interpreter briefing sheet, and community referral templates.

Training-only sample narratives:

Practice-based sample scenarios with structured exercises.

Continuing Education

▪️ This program offers 2 NBCC continuing education clock hours. ▪️ My Mental Health University® has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7739. Programs that do not qualify for NBCC credit are clearly identified. My Mental Health University® is solely responsible for all aspects of the programs. ▪️ Accommodations: My Mental Health University® is committed to providing accessible learning opportunities. If you require accommodations to fully access or utilize the recorded course materials, please contact us at [email protected] so that reasonable efforts can be made to support your participation. ▪️ Instructional Level: Intermediate ▪️ Format/Delivery: Self-Paced, On-Demand ▪️ Content Areas: Social & Cultural Foundations; Assessment; Professional Counseling Orientation & Ethical Practice. ▪️Program Cost: $69.99 ▪️ How to Earn CE Credit: (1) complete all lessons in order, (2) pass the Post-Test with a score of 80% or higher, (3) complete the Participant Evaluation, (4) download your certificate of completion, which is issued automatically in your Thinkific account. ▪️ State Board Acceptance: Licensing boards vary. Please check with your state licensing board to confirm that NBCC continuing education clock hours are accepted for your license.

What You'll Learn

9 Chapters · 85 Lessons

    1. (Included in full purchase)

      Before you Start

    2. (Included in full purchase)

      Disclaimer

    3. (Included in full purchase)

      Introducing Olivia Baylor

    4. (Included in full purchase)

      Objectives

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      Pre-Test. Please take 3–5 minutes to answer these short questions. This helps you reflect on what you already know about immigrant trauma and identify your learning goals. There are no right or wrong answers.

    6. (Included in full purchase)

      Workbook for Course

    1. (Included in full purchase)

      Introduction

    2. (Included in full purchase)

      Ground Rules for Participation

    3. (Included in full purchase)

      Recognizing Trauma Signals in Cross-Cultural Counseling

    4. (Included in full purchase)

      Purpose & Learning

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      Scope and Boundaries

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      Confidentiality & Disclosure

    7. (Included in full purchase)

      Reflection Question. Let’s pause for a quick reflection. Take two minutes to think about how you explain confidentiality to clients.

    8. (Included in full purchase)

      Introducing the A-V-D-R Framework

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      Training Flow (Overview of Modules)

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      Trauma Signals vs. Culture & Language

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      Why this distinction matters

    3. (Included in full purchase)

      Common Trauma Related Behaviors

    4. (Included in full purchase)

      Avoiding Pathologizing Norms

    5. (Included in full purchase)

      Practical Cue Table

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      Case Vignette Example

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      The "Ask" Step of A-V-D-R

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      Micro skills for observation

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      Mini Actvity

    10. (Included in full purchase)

      Key Takeaways

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      Trust & Authority Dynamics

    2. (Included in full purchase)

      Why trust is fragile

    3. (Included in full purchase)

      Common Trust Barriers

    4. (Included in full purchase)

      Establish Role Clarity

    5. (Included in full purchase)

      Three Trust-Building Questions

    6. (Included in full purchase)

      Authority Sensitivity- What to Watch for

    7. (Included in full purchase)

      Counselor Practices that build trust

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      Documentation Transparency

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      Key Takeaways 3

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      Working with Interpreters

    2. (Included in full purchase)

      Why interpreters skils matter

    3. (Included in full purchase)

      When to use a professional interpreter

    4. (Included in full purchase)

      Avoid Using Family Interpreters

    5. (Included in full purchase)

      The Three Phases Of Interpretation Collaboration

    6. (Included in full purchase)

      Pre-Brief Essentials

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      In Session Best Practices

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      Post-Debrief

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      Ethical Quick Guide

    10. (Included in full purchase)

      Sample Using An Interpreter In Healthcare

    11. (Included in full purchase)

      Key Takeaways

    1. (Included in full purchase)

      Neutral Fact Based Documentation

    2. (Included in full purchase)

      Why Documentation Matters

    3. (Included in full purchase)

      Principles of Objective Documentation

    4. (Included in full purchase)

      Subjective versus Objectives Example

    5. (Included in full purchase)

      Components Of A Good Note

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      Incorporating A-V-D-R in Notes

    7. (Included in full purchase)

      Risk Documentation Tips

    8. (Included in full purchase)

      Common Documentation Pitfalls

    9. (Included in full purchase)

      Quick Language Substitutions

    10. (Included in full purchase)

      Key Takeaways

    1. (Included in full purchase)

      What Is Community Linkages

    2. (Included in full purchase)

      Community Linkage & Warm Handoffs

    3. (Included in full purchase)

      The Role Of The Counselors

    4. (Included in full purchase)

      Warm vs. Cold Handoffs

    5. (Included in full purchase)

      Mapping Local Resources

    6. (Included in full purchase)

      Consent and ROI

    7. (Included in full purchase)

      Referral Communication Etiquette

    8. (Included in full purchase)

      Sample Referral Email Template

    9. (Included in full purchase)

      Reflection and Discussion

    1. (Included in full purchase)

      Applying A-V-D-R

    2. (Included in full purchase)

      What is A–V–D–R?

    3. (Included in full purchase)

      Step 1 — ASK (Open, Neutral Questions)

    4. (Included in full purchase)

      Step 2 — VALIDATE (Normalize & Support)

    5. (Included in full purchase)

      Step 3 — DOCUMENT (Objective, Neutral Notes)

    6. (Included in full purchase)

      Step 4 — REFER (Ethical Follow-Through)

    7. (Included in full purchase)

      Consultation & Referral Triggers

    8. (Included in full purchase)

      Quick Case Example

    9. (Included in full purchase)

      Reflection Prompt

    1. (Included in full purchase)

      Wrap-Up & Next Steps

    2. (Included in full purchase)

      Key Frameworks Covered

    3. (Included in full purchase)

      Knowledge Check-Quick Quiz

    4. (Included in full purchase)

      Day Action Plan Overview

    5. (Included in full purchase)

      Continuing Growth Resources

    6. (Included in full purchase)

      Reflection Prompt

    7. (Included in full purchase)

      Final Message: Professional Identity

    8. (Included in full purchase)

      References

    9. (Included in full purchase)

      Survey, CE Credit, and Final Steps

    10. (Included in full purchase)

      Post-Test

    11. (Included in full purchase)

      Wrap-Up & Reflection

    12. (Included in full purchase)

      Contact & Support, Thank you!

Hey, I'm Olivia!

I am a Licensed Clinical Professional Counselor (LCPC) with nearly 15 years in the helping professions, specializing in trauma-informed, culturally responsive care for immigrant and refugee clients. My work focuses on recognizing trauma-related and culturally influenced behaviors, building trust with authority-sensitive clients, and using clear, plain-language communication. I train clinicians to collaborate effectively with interpreters, document observations neutrally, maintain ethical boundaries and role clarity, and create practical referral pathways to community supports (legal aid, resettlement agencies, clinics, schools, and faith partners). This training translates those practices into simple, repeatable steps so participants can act confidently and responsibly in early sessions.

In case you were wondering...

▫️ Who is this course designed for? This intermediate-level course is designed for licensed mental health professionals who work with, or plan to work with, immigrant and refugee clients and want to recognize trauma, build trust, and connect clients with community resources. ▫️ Do I need prior experience with the immigrant community to take this course? No. This is an intermediate-level course. It assumes basic competence in clinical assessment and ethics but does not require prior experience with immigrant communities. Prior experience is helpful, not necessary. You will learn to recognize trauma signals, build trust, collaborate with interpreters, document neutrally, and link clients to community resources. ▫️ What is the refund policy? This course is a final sale and does not offer refunds. ▫️ What resources will I receive as part of the training? You will receive access to the recorded training with captions; a fillable clinical workbook with vignettes, observation labs, interpreter-collaboration pages, objective-note practice, and a 30–60–90 day implementation plan; a template pack (trust-building micro-scripts, objective-language note cues, an interpreter briefing sheet, a documentation checklist, an A–V–D–R case sheet, and community referral email templates); a fillable starter resource directory; and a certificate of completion. Optional add-ons are available, including the Quick-Start Bundle and the Objective, Trauma-Informed Suicide Risk Questionnaire. ▫️ What is the accommodations policy? My Mental Health University® is committed to creating inclusive and accessible learning experiences. If you require accommodations due to a disability or other need, please contact us in advance at [email protected] so that reasonable efforts can be made to support your participation. ▫️ Are there any technology requirements Participants are responsible for ensuring they have the necessary technology to access and complete this course. This includes a reliable internet connection and an up-to-date web browser. My Mental Health University® is not responsible for technical issues that result from inadequate participant technology. ▫️ Does the instructor or My Mental Health University® have any conflicts of interest or financial disclosures related to this course? Olivia L. Baylor, LCPC, is the owner of My Mental Health University® and receives compensation from course registrations. No other relevant financial or nonfinancial relationships are disclosed. No commercial support was received for this activity. ▫️ What is the grievance policy if I have a concern about the course? Participants with concerns or complaints should submit them in writing to My Mental Health University® at [email protected]. All grievances will be reviewed and addressed in a timely and fair manner, with appropriate remedies provided when necessary. ▫️ Who can I contact for questions, accommodations, or grievances? Please contact My Mental Health University® at [email protected] for any course-related questions, accommodation requests, or to submit a grievance.

Enroll Now – Elevate Your Work With The Immigrant Population

✓ Begin working with immigrant clients experiencing trauma within your specialty while making a measurable difference in the community. ✓ Get instant access to the training, a fillable workbook, and ready-to-use tools for immigrant-trauma awareness, neutral documentation, interpreter use, and community linkage. ✓ Ongoing access to this version of the training (2 hours) [ $500 value ] ✓ 1 Workbook designed to reinforce course content and provide ongoing reference.[ $50 value ]

$69.99

Enroll Now